We offer a complete online ordering service, everything is simple!
We promise that orders are sent safely and in time!
This Policy explains the terms governing your use of AtMenu.at, how we collect and use personal information, and how cookies and similar technologies are used on our website.
By accessing or using AtMenu.at, you acknowledge that you have read and understood this Policy.
These Terms and Conditions govern your access to and use of AtMenu.at and its related online ordering services (collectively, the "Service").
By accessing or using our website, browsing restaurant menus, or placing an order through our Service, you agree to be bound by these Terms and Conditions.
If you do not agree with these Terms, please discontinue using our Service.
AtMenu.at is an online restaurant ordering technology platform that connects customers with participating restaurants.
Our Service provides customers with convenient access to restaurant information, menus, online ordering, and order submission.
AtMenu acts as a technology and communication intermediary between customers and participating restaurants. Depending on the restaurant's configuration, orders may be transmitted through various channels, including:
Unless expressly stated otherwise, AtMenu does not own, operate, manage, or control the participating restaurants and does not prepare, package, or deliver food.
The restaurant selected by the customer is responsible for preparing and fulfilling the order.
Participating restaurants are independently responsible for their products and services, including:
AtMenu does not guarantee that any particular restaurant, menu item, or service will always be available.
Customers should contact the restaurant directly regarding food ingredients, allergies, special dietary requirements, and other food-related questions.
When placing an order through our Service, you may be required to provide certain information, including:
You agree that all information provided is accurate, complete, and current.
You are responsible for reviewing your order carefully before submitting it, including menu items, quantities, prices, delivery information, and special instructions.
Submitting an order does not necessarily mean that the restaurant has accepted it. Order acceptance and fulfillment are subject to the restaurant's confirmation and availability.
After an order is submitted, AtMenu may transmit the order information to the selected restaurant through one or more supported communication channels.
Although we make reasonable efforts to ensure reliable and timely order transmission, we cannot guarantee that every order will be received or accepted immediately.
Restaurants are responsible for monitoring their ordering systems and confirming and processing incoming orders.
If you do not receive an order confirmation or are uncertain whether your order was received, please contact the restaurant directly.
AtMenu shall not be responsible for delays, missed orders, or fulfillment failures caused by restaurant equipment, internet connectivity, communication networks, telephone systems, or other circumstances outside our reasonable control.
Menu prices and other charges are generally provided by the participating restaurants.
Prices, menu descriptions, taxes, delivery fees, service fees, and other applicable charges may vary by restaurant and location.
Restaurants may update their prices and menus without prior notice.
The final amount payable will be displayed during checkout or otherwise communicated by the restaurant, as applicable.
AtMenu does not guarantee that all menu prices and information are error-free or continuously up to date.
Depending on the restaurant and available payment options, customers may be able to pay online or directly at the restaurant.
Online payments may be processed through third-party payment processors.
By submitting payment information, you authorize the applicable payment processor to process the transaction for the amount displayed during checkout.
You represent that you are legally authorized to use the payment method provided.
Credit and debit card transactions are subject to authorization and verification by the applicable financial institution and payment processor.
AtMenu does not guarantee that every payment transaction will be approved.
Payment disputes, duplicate charges, refunds, and billing questions should be directed to the restaurant and/or the applicable payment processor, as appropriate.
Once an order has been submitted to a restaurant, cancellation may not always be possible, particularly after food preparation has started.
Customers should contact the restaurant as soon as possible if they wish to modify or cancel an order.
Refunds for food orders are generally handled by the restaurant that accepted the order, subject to applicable law and the restaurant's policies.
AtMenu may assist with communication between customers and restaurants but does not independently determine food quality disputes or guarantee refunds.
Nothing in this section limits any consumer rights that cannot legally be excluded.
You agree to use our Service only for lawful purposes.
You agree not to:
We reserve the right to restrict or terminate access to our Service when we reasonably believe that these Terms have been violated.
All website software, designs, layouts, graphics, logos, text, and other materials owned or licensed by AtMenu are protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, or commercially exploit any protected materials without prior written permission.
Restaurant names, trademarks, logos, menu photographs, and other restaurant-related materials may belong to their respective owners.
Their appearance on AtMenu does not imply that AtMenu owns those materials.
Our Service may contain links to third-party websites, payment providers, restaurant websites, or other external services.
These third parties operate independently of AtMenu.
We are not responsible for their content, availability, privacy practices, security, or business operations.
Your use of third-party services may be subject to separate terms and privacy policies.
We encourage you to review those policies before using third-party services.
Our Service is provided on an "AS IS" and "AS AVAILABLE" basis.
To the maximum extent permitted by applicable law, AtMenu makes no warranties, express or implied, regarding:
We will make reasonable efforts to maintain and improve our Service, but we do not guarantee that the website will always be available, error-free, or uninterrupted.
To the maximum extent permitted by applicable law, AtMenu shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Service.
This includes, without limitation, losses resulting from:
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including liability that cannot legally be waived.
To the extent permitted by applicable law, you agree to indemnify and hold harmless AtMenu, its owners, affiliates, employees, and service providers from claims, liabilities, damages, and expenses arising from your unlawful use of the Service, violation of these Terms, or infringement of another person's rights.
We reserve the right to suspend, restrict, or terminate access to all or part of our Service if necessary to protect our website, users, participating restaurants, or business operations.
You may discontinue using our Service at any time.
Termination does not affect rights or obligations that arose before termination.
These Terms shall be governed by the applicable laws of the jurisdiction in which the operating company of AtMenu is legally established, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.
Any disputes arising from the use of our Service should first be addressed through good-faith communication with AtMenu.
Nothing in this section limits any mandatory legal rights available to consumers under applicable law.
We may update these Terms and Conditions from time to time to reflect changes in our services, business practices, or applicable laws.
Updated Terms will be published on this page with a revised "Last Updated" date.
Your continued use of our Service after updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
If you have questions about these Terms and Conditions, please contact us through our website:
Website: https://www.atmenu.at
AtMenu.at ("AtMenu," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, when we share it, how we protect it, and what rights you may have regarding your personal information.
This Policy applies to visitors and customers who access or use AtMenu.at and its related online ordering services.
We may collect the following categories of information when you use our Service.
When you place an order or contact us, we may collect:
When you place an order through our Service, we may collect and process information such as:
This information is used to process orders, transmit order details to restaurants, provide customer support, and maintain transaction records.
If you pay online, payment information may be collected and processed by third-party payment processors.
Depending on the payment method and processor, transaction-related information may include:
We do not intend to store complete payment card numbers or card security codes (CVV/CVC) on our own servers. Such information should be handled by the applicable payment processor in accordance with its security requirements.
Please refer to the payment processor's privacy policy for additional information about its data practices.
When you visit our website, certain technical information may be collected automatically, including:
This information helps us understand website performance, maintain security, and improve our services.
If you choose to enable location services through your device or browser, we may use location information to help identify restaurants near you or provide location-related features.
You can disable location access through your device or browser settings.
We may use the collected information for the following purposes:
We will use personal information only for legitimate business purposes and in accordance with applicable privacy laws.
We do not sell your personal information to third parties for their independent marketing purposes.
We may share certain information in the following circumstances.
When you place an order, we share the information necessary to process and fulfill your order with the restaurant you selected.
This may include your name, telephone number, email address, delivery address, order details, and special instructions.
The restaurant may use this information to:
Restaurants operate independently and may have their own privacy policies and data practices.
We may share relevant transaction and payment information with third-party payment processors to facilitate payment authorization, processing, fraud prevention, and refunds.
Payment processors handle payment information according to their own privacy and security policies.
We may share information with trusted service providers who help us operate our business, including providers of:
These providers are authorized to process information only as necessary to perform services on our behalf, subject to applicable contractual and legal requirements.
We may disclose information when reasonably necessary to:
In connection with a merger, acquisition, restructuring, financing, or sale of business assets, personal information may be transferred as part of the transaction, subject to applicable privacy laws.
Information collected through customer orders is used primarily to process transactions and provide the requested services.
We do not share customer order information or mobile phone numbers with third parties for their independent marketing purposes.
If we send promotional emails or text messages on our own behalf, we will do so in accordance with applicable laws and consent requirements.
You may opt out of promotional communications at any time.
Opting out of promotional messages will not prevent us from sending necessary transactional communications, such as order confirmations and important service notifications.
If you provide your mobile telephone number when placing an order, you may receive transactional text messages related to that order, such as:
Marketing text messages, if offered, will require the appropriate consent.
Consent to receive marketing text messages is not a condition of purchasing food or using our online ordering services.
Message frequency may vary depending on your orders and communication preferences.
You may opt out of text messages by replying STOP where supported. For assistance, reply HELP where supported or contact us through our website.
Standard message and data rates may apply.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
Information may be retained for:
When personal information is no longer necessary, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal retention requirements.
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.
These measures may include:
However, no method of electronic transmission or storage is completely secure.
We cannot guarantee absolute security, but we continuously work to maintain appropriate safeguards.
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include:
To exercise these rights, please contact us using the contact information provided below.
We may need to verify your identity before processing a privacy request.
Certain information may be retained where permitted or required by law, including information necessary for completing transactions, preventing fraud, resolving disputes, or meeting legal obligations.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), where applicable.
These rights may include:
AtMenu does not sell personal information for monetary consideration. If our data practices change in a way that triggers applicable opt-out requirements, we will provide the notices and mechanisms required by law.
To submit a privacy request, please contact us through our website.
Our online ordering services are not directed to children under the age of 13.
We do not knowingly collect personal information directly from children under 13 without appropriate authorization where required by law.
If we become aware that personal information has been collected from a child in violation of applicable laws, we will take reasonable steps to delete such information.
Parents or legal guardians who believe that a child has provided personal information to us may contact us.
Our website may contain links to external websites, restaurant websites, and third-party services.
We are not responsible for the privacy practices or content of those external websites.
We encourage users to review the privacy policies of any third-party services they visit.
Depending on where our service providers and infrastructure are located, your personal information may be processed or stored in countries other than your country of residence.
Where required by applicable law, we will implement appropriate safeguards for international transfers of personal information.
We may update this Privacy Policy periodically to reflect changes in our services, technology, business operations, or legal requirements.
Any updates will be published on this page with a revised "Last Updated" date.
We encourage you to review this Policy periodically.
If you have questions about this Privacy Policy or wish to submit a request regarding your personal information, please contact us through:
Website: https://www.atmenu.at
Cookies are small text files stored on your computer, mobile phone, or other devices when you visit a website.
Cookies help websites recognize your device, remember preferences, maintain sessions, and improve website functionality.
AtMenu.at may use cookies and similar technologies to provide and improve our services.
We may use cookies for the following purposes.
These cookies are necessary for the basic operation of our website.
They may be used to:
Essential cookies generally cannot be disabled through our website without affecting certain features.
Functional cookies help remember your preferences and improve your browsing experience.
They may be used to remember:
We may use analytics technologies to understand how visitors interact with our website.
These technologies may collect information such as:
This information helps us improve website functionality and user experience.
Some services integrated into our website may place cookies on your device.
These may include services related to:
The use of third-party cookies is subject to the applicable third party's privacy policies.
You can control or delete cookies through your web browser settings.
Most browsers allow you to:
Please note that disabling certain cookies may affect the availability or functionality of some features of AtMenu.at, including online ordering.
Where required by applicable law, we will request consent before placing non-essential cookies on your device.
Some web browsers offer a "Do Not Track" (DNT) setting.
Because there is currently no universally accepted standard for interpreting DNT signals, our website may not respond to all such signals.
Where applicable law requires recognition of browser-based opt-out preference signals, we will process those signals as required.
We may update this Cookie Policy from time to time to reflect changes in our website technologies, services, or legal requirements.
Any changes will be posted on this page with an updated revision date.
If you have questions about our use of cookies or similar technologies, please contact us through:
Website: https://www.atmenu.at
End of Policy